Legal self-help

This factsheet explains your basic rights and responsibilities if you are stopped by police while driving. It outlines when police can pull you over, what information you must provide, and your rights during searches, testing, and other interactions. It provides general information and is not a substitute for legal advice

Financial hardship happens when unexpected events make it hard to pay bills or loans on time. You can ask your lender for a hardship variation, such as reduced or delayed repayments, paused interest, or waived fees. If your lender refuses, you can continue paying what you can and challenge the decision through the lender’s complaint process or the free Australian Financial Complaints Authority (AFCA). Lenders must follow responsible lending laws, and if they gave you a loan you couldn’t afford, you may be entitled to have it changed, partially or fully written off, or receive compensation. This factsheet provides guidance but is not legal advice.

This factsheet explains your rights when police stop, question, or search you, and how to respond safely while protecting yourself legally.

This factsheet by Redfern Legal Centre explains your rights when police come to your home.

This factsheet explains what Financial Abuse is and the different legal approaches to resolving it.

This fact sheet outlines how AFCA deals with complaints by consumers who say their financial firm enabled wrongful conduct by their ex-partner, where there has been a family law settlement.

This template is designed to help you fill out and submit a GIPA (access to information) request to NSW Police.

Use this template letter to request that NSW Police retain all CCTV footage of you recorded within a police station or its surrounds.

Use this template to enquire about an investigation into an incident you have previously reported to NSW Police.

This factsheet explains what people who hold Youpla funeral benefits and insurance products need to do, and provides relevant contact information.