Legal self-help

This factsheet guides Waterloo South tenants through relocating to Community Housing, explaining that while tenancy rights and rent‑setting (25–30% of income) remain similar to Homes NSW, CHPs have their own policies on maintenance, pets, transfers, and modifications. It highlights key practical differences, including water usage charges, the role of Commonwealth Rent Assistance (which increases gross rent but not out‑of‑pocket costs), the requirement to report income changes within 21–28 days.

This factsheet explains your basic rights and responsibilities if you are stopped by police while driving. It outlines when police can pull you over, what information you must provide, and your rights during searches, testing, and other interactions. It provides general information and is not a substitute for legal advice

This factsheet by Redfern Legal Centre explains your rights when police come to your home.

Financial hardship happens when unexpected events make it hard to pay bills or loans on time. You can ask your lender for a hardship variation, such as reduced or delayed repayments, paused interest, or waived fees. If your lender refuses, you can continue paying what you can and challenge the decision through the lender’s complaint process or the free Australian Financial Complaints Authority (AFCA). Lenders must follow responsible lending laws, and if they gave you a loan you couldn’t afford, you may be entitled to have it changed, partially or fully written off, or receive compensation. This factsheet provides guidance but is not legal advice.

This factsheet explains your rights when police stop, question, or search you, and how to respond safely while protecting yourself legally.

This factsheet explains what Financial Abuse is and the different legal approaches to resolving it.

This fact sheet outlines how AFCA deals with complaints by consumers who say their financial firm enabled wrongful conduct by their ex-partner, where there has been a family law settlement.

A factsheet discussing the rights and responsibilities of social housing tenants.

This Factsheet helps you understand how the NSW Civil and Administrative Tribunal (NCAT) can help you resolve a legal issue, and what steps you will have to take if you decide to go down this path.

This Factsheet looks at what you need to do if you are a respondent in a New South Wales Civil and Administrative Tribunal (NCAT) matter.