Legal self-help

This factsheet guides Waterloo South tenants through relocating to Community Housing, explaining that while tenancy rights and rent‑setting (25–30% of income) remain similar to Homes NSW, CHPs have their own policies on maintenance, pets, transfers, and modifications. It highlights key practical differences, including water usage charges, the role of Commonwealth Rent Assistance (which increases gross rent but not out‑of‑pocket costs), the requirement to report income changes within 21–28 days.

This factsheet outlines key warning signs, practical tips to avoid scams, and the steps to take if you lose money or share personal information, including reporting and support options.

This factsheet explains what Financial Abuse is and the different legal approaches to resolving it.

This factsheet provides information about the options available to you if you are experiencing financial hardship.

This factsheet focuses on Centrepay, a free bill paying service for people who receive Centrelink payments.

In this factsheet we outline the processes for having a fine reviewed or written off.

This factsheet looks at the law in relation to debt collection agencies which are entitled to collect debts on behalf of the New South Wales state government.

This factsheet provides information on how to file and serve forms in the Local Court of New South Wales in debt case.

This fact sheet outlines how AFCA deals with complaints by consumers who say their financial firm enabled wrongful conduct by their ex-partner, where there has been a family law settlement.

A factsheet discussing the rights and responsibilities of social housing tenants.