Legal self-help

This factsheet outlines key warning signs, practical tips to avoid scams, and the steps to take if you lose money or share personal information, including reporting and support options.

This factsheet explains your basic rights and responsibilities if you are stopped by police while driving. It outlines when police can pull you over, what information you must provide, and your rights during searches, testing, and other interactions. It provides general information and is not a substitute for legal advice

Financial hardship happens when unexpected events make it hard to pay bills or loans on time. You can ask your lender for a hardship variation, such as reduced or delayed repayments, paused interest, or waived fees. If your lender refuses, you can continue paying what you can and challenge the decision through the lender’s complaint process or the free Australian Financial Complaints Authority (AFCA). Lenders must follow responsible lending laws, and if they gave you a loan you couldn’t afford, you may be entitled to have it changed, partially or fully written off, or receive compensation. This factsheet provides guidance but is not legal advice.

This factsheet explains your rights when police stop, question, or search you, and how to respond safely while protecting yourself legally.

This factsheet by Redfern Legal Centre explains your rights when police come to your home.

This factsheet explains what Financial Abuse is and the different legal approaches to resolving it.

This factsheet provides information about the options available to you if you are experiencing financial hardship.

This factsheet focuses on Centrepay, a free bill paying service for people who receive Centrelink payments.

In this factsheet we outline the processes for having a fine reviewed or written off.

This factsheet provides information on how to file and serve forms in the Local Court of New South Wales in debt case.