Redfern Legal Centre Intake Officer is a dynamic and people-focused role, requiring an understanding of the challenges faced by people experiencing disadvantage in our local catchment and statewide, and the diverse services offered by Redfern Legal Centre. The Intake Officer plays a critical role in ensuring that people who approach Redfern Legal Centre for assistance are provided a trauma-informed, respectful and culturally safe service.
In particular, the Client Intake Officer will ensure that Redfern Legal Centre’s intake is culturally safe for First Nations clients.
Redfern Legal Centre intake is busy and diverse – providing intake for practices that are local and statewide to the community through webforms, phone and in person enquiries.
The intake officer ensures that Redfern Legal Centre intake is best practice, trauma informed, effective and efficient.
This position is a frontline, in person, office-based position in Redfern.
- Permanent, full time with part time considered.
- Salary and benefits: $88,946.26 - $102,741.85 p.a. (pro rata for part time) depending on qualifications and experience.
- Identified role for First Nations people only
Redfern Legal Centre is a non-profit community legal centre that promotes social justice and creates change. We provide free legal advice, legal services and education to people experiencing disadvantage in New South Wales.
We drive innovation and change through policy and law reform work to address inequalities in the legal system, policies and social practices that cause disadvantage.
We prioritise services for First Nations clients, particularly in our local catchment.
We provide effective and integrated free legal services that are client focussed, collaborative, non-discriminatory and responsive to changing community needs - to our local community as well as state-wide.
Our specialist legal services focus on tenancy, credit, debt and consumer law, financial abuse, employment law, international students, First Nations justice, police accountability, and we provide outreach services including through our health justice partnership.
Please apply using this link by 9am on Monday 12 October.
Your application should be no more than six pages long and must include:
- a cover letter;
- your resume; and
- a statement addressing the Essential Knowledge Skills and Experience Criteria
Redfern Legal Centre is a diverse and inclusive workplace that offers flexible working conditions and supports wellbeing.
We strongly encourage applications from First Nations applicants, people from diverse cultural backgrounds and people with disability.
We offer a 35-hour working week, time in lieu options, a paid end of year closure of two weeks (including public holidays) on top of four weeks annual leave, and generous study leave, parental leave and cultural leave.
Non-lawyers employed by Redfern Legal Centre are required to comply with s 121 of the Legal Profession Uniform Law.
Enquiries should be directed to Cate Hewett on catherine@rlc.org.au
